VSX FAQ

• What is VSX?
  VSX is a mixture of Hardware and Software that will give the user access to the top mixing/mastering studio in the world. Along with access to various mix references such as cars, clubs, and headphones. 
• How much is VSX?
  VSX is $479 in the US with free shipping. (UPS 2-7 days Shipping, No Signature Required)
• Do I need an iLok USB Dongle to use VSX?
  VSX will work with an iLok USB Dongle but it is not required as the VSX can also be activated on the Machine ID.   
• Does VSX work with iLok Cloud?
  No, the VSX will not work on iLok Cloud. Since we don't want users to have to rely on Wi-Fi to listen to the system we only require iLok Machine ID or an iLok USB Dongle.
• What is VSX made out of?
  The VSX hardware is a Beryllium metal-plated driver coupled with a neodymium driver assembly for unprecedented acoustic performance.
• What is APS?
  
  Advanced air management technologies, including sophisticated internal tuning vent system and patent-pending bass coupling for optimal low-end performance (APS - Acoustically Ported Subsonics)
• What is Klarna?
  
  Klarna is a payment method solution enabling customers to pay for purchases with an existing credit card, debit card or bank account with ACH, by splitting the cost into interest and fee-free weekly payments.
• Is there a Warranty on VSX?
  Yes, VSX comes with a 2 year warranty. 
  
• What is the return policy for VSX?
  Yes, 30 days return window. Please check out our return policy here. https://stevenslateaudio.com/return-policy

  All returns must be postmarked within forty (40) days of the purchase date. All returned items must be in like new condition, with all original cable, boxes and labels attached. There may also be a shipping reimbursement fee ranging from $15 / $20 depending on location.

• Will you ship VSX Internationally?
  No Slate Audio will not ship direct internationally. Buyers will need to look for a local dealer in the area. www.stevenslateaudio.com/vsx/dealers
• Can I use VSX without a DAW?
  Yes, the VSX will work with system audio VST host on macOS. (Windows not recommended)  
  Audio Hijack http://rogueamoeba.com/audiohijackpro/
  Sonnox Listen Hub https://www.sonnox.com/toolbox/listenhub
  Wire Tap studio: http://www.ambrosiasw.com/utilities/wiretap/
  Menu Bus: https://www.menubus.audio/
  Windows: https://sourceforge.net/projects/equalizerapo/                                              GroundControl Room: https://gingeraudio.com/groundcontrol-room/